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Job Summary:

• Align current business processes with client requirements and external security standards/obligations such as Visa PCI DSS, ISO27001, and ISO27002, HIPAA, BITS, etc.

Duties/Responsibilities:

• Identifying and remedying security deficiencies and gaps with business suitable controls.
• Works with a global security team in the creation of policies, procedures, or guidelines to ensure the security and privacy of information and computer systems for Teleperformance.
• Review Statements of Work, Master Service Agreements, and other contracts for security obligations and identify areas of exposure.
• Serve as liaison between operations and management to maximize the adoption of and support for security plans and procedures within the organization.
• Recommend physical security controls and processes.
• Serve as the primary liaison between the organization's clients and security auditors, concerning information security and privacy incidents, laws, and policies.
• Conduct Risk Assessment including but not limited to Fraud Risk Assessment.
• Identify and lead the appropriate subject matter experts to participate in the identification and analysis of risk scenarios.
• Participate in BCP/DR related activities.
• Will be called upon to provide innovative risk management solutions.
• Completes all special projects and other duties as assigned.

Qualifications:

• A Bachelor's degree in computer science, engineering or a related discipline, or the equivalent combination of education, technical training or work/military experience.
• More than 5 years of Information Security/Risk Management experience.
• Experience with regulatory requirements including but not limited to PCI-DSS, ISO2700, HIPAA, etc.
• Advanced knowledge and Work experience in Risk Management or related fields such as Audit, IT Security, or Business Continuity, however other IT disciplines are eligible.
• Technical knowledge to understand detailed issues around business continuity, security, and overall risk in IT. Able to have enough expertise to drive a solution and solve issues, addressing risk.