Align current business processes with client requirements and external security standards/obligations such as Visa PCI DSS, ISO27001, and ISO27002, HIPAA, BITS, etc.
Duties/Responsibilities:
Identifying and remedying security deficiencies and gaps with business suitable controls.
Works with a global security team in the creation of policies, procedures, or guidelines to ensure the security and privacy of information and computer systems for Teleperformance.
Review Statements of Work, Master Service Agreements, and other contracts for security obligations and identify areas of exposure.
Serve as liaison between operations and management to maximize the adoption of and support for security plans and procedures within the organization.
Recommend physical security controls and processes.
Serve as the primary liaison between the organization's clients and security auditors, concerning information security and privacy incidents, laws, and policies.
Conduct Risk Assessment including but not limited to Fraud Risk Assessment.
Identify and lead the appropriate subject matter experts to participate in the identification and analysis of risk scenarios.
Participate in BCP/DR related activities.
Will be called upon to provide innovative risk management solutions.
Completes all special projects and other duties as assigned.
Qualifications:
A Bachelor's degree in computer science, engineering or a related discipline, or the equivalent combination of education, technical training or work/military experience.
More than 5 years of Information Security/Risk Management experience.
Experience with regulatory requirements including but not limited to PCI-DSS, ISO2700, HIPAA, etc.
Advanced knowledge and Work experience in Risk Management or related fields such as Audit, IT Security, or Business Continuity, however other IT disciplines are eligible.
Technical knowledge to understand detailed issues around business continuity, security, and overall risk in IT. Able to have enough expertise to drive a solution and solve issues, addressing risk.
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